1. Holland & Barrett
a) The material on the website is protected by copyright of our content and technology providers. You are authorized to view, print and download the contents of the Website for personal use, but not for any commercial use or republication.
2. Contact us
a) Our contact address is: Futorvit SL, Ramón y Cajal nº 7, 29601 Marbella Spain. You can also contact us by phone at +34 696 272 7880, alternatively you can email us at info@oktohealth.com
3. Website information
a) We have tried to ensure that the information provided on the website is accurate. However, we make no representation and provide no warranty of any kind with respect to the information.
b) We accept no liability for any loss (direct, indirect or consequential) which may arise from reliance on the information contained on the website or in respect of any error or omission, except in relation to death or personal injuries caused by our negligence.
4. Description of Products
a) The description and specification of the products on the website are approximate only and we reserve the right to make changes that do not materially affect the quality or performance of those products.
b) We may correct any errors that appear on the website or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.
5. Ordering Products
a) You can purchase products from the website by submitting a completed order form through the checkout procedure.
b) We will confirm acceptance of your order by email to the address you have provided to us and the sending of this email (whether received or not) makes the contract between us.
6. Price and payment
a) The price of the products will be the price quoted on the Website at the time we accept your order. The price will include any applicable value added tax, but not the cost of shipping.
b) In addition to the price, you will have to pay our delivery costs as indicated on the website at the time we accept your order, unless you qualify for free delivery. The amount of these charges varies depending on the delivery method and delivery address you specify in your order.
c) Payment is made by credit card or PayPal at the time we accept your order. (the payment methods we accept are listed on the website at the time you place your order). Refunds will generally be issued by credit to your original payment method.
d) Although every care is taken to the quality of the content on this site, occasionally there may be an error and items may be incorrectly priced. In this case, we will contact you to ask if you wish to cancel the order, or we will simply cancel the order and notify you, at our own discretion. We are under no obligation to supply products at an incorrect price.
7. Delivery of products
a) We will arrange for the delivery of the products you order by the method and to the address you specify in the payment procedure. However, delivery time will not be essential to the contract between us.
b) If you do not accept delivery of the products or do not provide appropriate delivery instructions, we may cancel your order and retain the products. In this case, we will refund the price of the products, but you will still be responsible for paying the shipping costs.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days of the delivery date. We will not be liable for any loss or damage if you fail to do so.
8. Order Cancellation
a) You may cancel your order by notifying us in writing at any time up to 14 days after delivery of your products. The notification must indicate your order number and the reason for cancellation.
b) If you cancel your order after we have dispatched the products, you must return the products to us at the address mentioned above. Products must be returned in reasonable condition and at your expense. We recommend using a tracked delivery service.
c) You will not be able to cancel your order once you have opened the product containers or used the products. However, your legal rights to the quality of those products will not be affected.
9. General
a) The products advertised on the website are intended for sale to persons acting as consumers and not for resale.
b) The Contracts (Rights of Third Parties) Act 1999 will not apply to any contract between us and therefore no contractual rights are conferred on third parties.
c) Any contract between us will incorporate these terms and conditions and will be subject to English law. If there is any dispute, the English courts will have exclusive jurisdiction.
d) Your online account will be automatically closed if there is no account activity for a period of 12 months.
10.Holland & Barrett Reward Points Terms and Conditions
These terms and conditions, together with our Privacy Policy, apply to all Holland & Barrett Spain operations. Holland & Barrett Spain is operated by Futorvit S.l, who is the operator of the H&B Reward Points program ("the program") and any participation in the program constitutes acceptance of the terms and conditions. The H&B Reward Points account, card, keychains, coupons and points, in any form, are issued and remain the property of Holland & Barrett Spain and Futorvit SL, which may, at any time, terminate the program, alter or modify the operating conditions of the program.
All members of the program must be residents of Spain and over 18 years of age.
Holland & Barrett Reward Points, in any form, are non-transferable, cannot be copied and can only be used by the member who has the name and is registered for the card.
Members are only entitled to one reward point each. Holland & Barrett Spain reserves the right to reject, merge or close additional accounts at any time.
Your reward points are personal to you. We do not issue additional rewards points to your account, although family and friends can of course claim their own rewards points online.
The program is for personal and consumer use only. Your Rewards Points account cannot be used for any transaction or commercial purpose.
Reward Points can only be used for purchases at www.hollandandbarrett.es in Spain and are not valid at any other Holland & Barrett stores or online stores worldwide, except www.hollandandbarrett.es
Reward Points accounts and their points cannot be transferred, purchased, sold or traded in any way.
To receive full membership benefits, you must log in to your account at checkout and not as a guest.
Members must register their personal details and keep Holland & Barrett Spain informed of any changes. Holland & Barrett Spain is not responsible for any loss of points incurred as a result of outdated information. Rewards Points accounts that are inactive in collecting or spending points for 90 days, or accounts with outdated information that have not been updated for one year will be deleted and any points or coupons will be forfeited.
Custody of www.hollandandbarrett.es login details remains the responsibility of the Reward Points member, as does any account information. Holland & Barrett Spain is not responsible for any loss arising from the member's failure to ensure the security or custody of these items.
10.1. Any abuse or attempted abuse of the program;
10.2 Any breach or attempted breach of these terms and conditions and/or those relating to optional program elements; or
10.3 Any behavior related to Reward Points or Holland & Barrett Spain that involves theft, misconduct, abusive or offensive behavior, or provision of false or misleading information.
10.4 Holland & Barrett Spain may refuse to issue, withdraw or cancel Reward Points accounts and points, in any form, and/or remove a member from the program at any time when there is a reasonable belief of:
Members can choose to leave the program at any time. Upon leaving the program, members forfeit any points or coupons already accumulated or issued.
Members who do not accumulate points for one year will be removed from the program and must apply for a new membership if they wish to rejoin.
Members may acquire the points of a close relative who has died by providing a written request, informing us of the deceased's membership details.